Privacy Policy – Health Pro Insurance

Effective Date: January 1, 2025

Health Pro Insurance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, https://healthproins.com.

1) Information We Collect

General Contact Form

  • Name

  • Email address

  • Phone number

  • Message content

Claims History Request Form

  • Name

  • Email address

  • Phone number

  • Message content

  • Uploaded documents (may include personal, insurance, or claims-related details)

Security Features

  • Our forms use CAPTCHA to help prevent spam and automated submissions. CAPTCHA services may collect certain information about your device and browsing behavior in accordance with their own privacy policies.

Automatically Collected Data (via cookies & analytics):

  • Browser and device details

  • IP address and general location

  • Website usage data (pages visited, time spent, interactions)

  • Cookie data (used for functionality and Google Analytics 4)

2) How We Use Information

We use collected information to:

  • Respond to inquiries submitted through our contact form

  • Process and respond to claims history requests

  • Review and store uploaded documents for service and compliance purposes

  • Prevent spam and abuse of our forms (via CAPTCHA)

  • Improve our website and services

  • Analyze traffic and usage trends with Google Analytics

3) Sharing of Information

We do not sell or rent your personal information. We may share data only with:

  • Service providers that assist with hosting, analytics, communications, or spam prevention

  • Authorized staff who require access to respond to contact requests or process claims history inquiries

  • Legal authorities, if required to comply with law or regulations

Uploaded files are kept confidential and shared only with authorized personnel as necessary to respond to your request.

4) Cookies & Analytics

Our site uses cookies to improve functionality and user experience.

We also use Google Analytics 4 (GA4) to collect anonymized website usage data.

5) Data Retention

  • Contact and claims history form submissions, including uploaded documents, are retained only as long as necessary to respond to your request and meet compliance obligations.

  • Analytics data is retained in accordance with Google’s GA4 policies.

6) Security

We implement reasonable technical and organizational measures to safeguard the information you provide, including uploaded documents. However, no online system is completely secure, and we cannot guarantee absolute protection.

7) User Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal information

  • Request details about how your information is used and shared

  • Restrict or object to certain types of processing

To exercise your rights, please contact us at: info@healthproins.com.

8) Contact Us

If you have questions about this Privacy Policy, please contact us at:

Health Pro Insurance

Phone: 866-374-4776

Email: info@healthproins.com

Website: https://healthproins.com